개인정보처리방침

Privacy Policy

 

Our Commitment to Privacy

 

Techtronic Industries Korea L.L.C. (Company Number: 110115-0007787), a limited liability company incorporated in the Republic of Korea (hereinafter referred to as “South Korea”) with the registered office at 2/F & 4/F, 16 Sapyoungdaero, Bangbaedong, SeochoGu, Seoul, South Korea (hereinafter referred to as “Company”, “our”, “we” or “us”), is committed to protecting the privacy, confidentiality and security of your personal data we collect through our website https://www.packout.co.kr/ (hereinafter referred to as “Website”). We pledge to comply with the requirements of this privacy policy (hereinafter referred to as “Privacy Policy”). In doing so, we are equally committed to ensuring that all our employees and agents uphold these requirements.

 

***Please read this Privacy Policy carefully before furnishing us with any information about you or any other person***

 

This Privacy Policy describes the policies and practices of the Company in relation to the collection, use, retention, transfer of and access to your personal data through our Website.

 

For the purpose of this Privacy Policy, “TTI Group Entity” means the Company or any other person or entity directly, or indirectly through one or more intermediaries, controlling, controlled by, or under common control of the Company.

 

Navigating this Privacy Policy

 

You can click on the links below to jump to the relevant section:

1. Items of Personal Data Collected, the Purposes of Collection and Use, and Retention Period
2. Matters relating to Operation of a Mechanism for Automatically Collecting Personal Information
3. Data Analytics
4. Direct Marketing
5. Sharing of Personal Data
6. Delegation (and Overseas Transfer) of Processing of Personal Data
7. Security Measures
8. Destruction of Your Personal Data
9. Users’ Rights and Methods to Exercise
10. Third-Party Websites
11. Changes to the Policy
12. Contact Information[TTi Legal1] 

 

1.     Items of Personal Data Collected, the Purposes of Collection and Use, and Retention Period

 

a)    Types/ items of personal data collected and the purposes of collection and use

 

We collect your personal data, that is, information (a) relating directly or indirectly to a living individual, (b) from which it is practicable for the identity of the individual to be directly or indirectly ascertained and (c) in a form in which access to or processing of the data is practicable; or such wider definition as provided in the Personal Information Protection Act of South Korea.

 

Our Website is not intended for minors below the age of 14, and we do not knowingly collect personal data relating to a minor.

 

The following table sets out the types/items of personal data collected and the purposes of collection and use.

 

 

 

Separately, we may collect information about you from other sources, for example, from third parties we work closely with including our business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers and credit reference agencies.

 

We endeavour to only collect personal data which is necessary and adequate but not excessive for the purpose of collection. It is generally voluntary for you to provide the personal data requested by us. However, failure to receive the personal data marked with an asterisk (*) on the relevant forms may result in the Company being unable to process your order, provide the service you request or may otherwise defeat the objectives of your visit.

 

Other than the specific purposes of collection and use of your personal data set out in the table above, personal data provided by you may also be used for the following general purposes, for other purposes as shall be agreed between you and us or as required by law from time to time:

 

Ÿ   to provide you with information about the Company and our products and/or services;

 

Ÿ   to carry out our obligations arising from contracts entered between you and us;

 

Ÿ   to investigate complaints and suspicious transactions;

 

Ÿ   to prevent and detect crimes;

 

Ÿ   to satisfy our legal obligations;

 

Ÿ   to understand your preferences and behaviours in order to offer you a better user experience by the use of cookies and data sorting and analysis (please refer to the sections “2. Matters relating to Operation of a Mechanism for Automatically Collecting Personal Information” and “3. Data Analytics” below); and

 

Ÿ   to provide marketing materials to you, if you have given the necessary consent regarding direct marketing (please refer to the section “4. Direct Marketing” below).

 

b)    The retention period of personal data

 

We aim to retain your personal data no longer than is necessary for the fulfilment of the purposes of collection unless a longer retention period is required or permitted by the applicable laws, including the following regulations:

The Act on the Consumer Protection in Electronic Commerce, Etc. of South Korea

Ÿ   Records about cancellation of an order or termination of a contract: 5 years

Ÿ   Records about payments or provision of products: 5 years

Ÿ   Records about consumer complaints and disputes: 3 years

 

The Protection of Communications Secrets Act of South Korea

Ÿ   Log or access records: 3 months.

 

We reserve the right to close a dormant Account (i.e. an Account with no activity such as a purchase made on the Website for two years or more) and personal data connected to such Account will be discarded within reasonable time after the Account closure.

 

We will take reasonable steps to ensure the accuracy of your personal data held by us. If we note that the personal data is inaccurate, we will not use such data and will notify any third party to which your personal data has been transferred regarding the same.

 

2.     Matters relating to Operation of a Mechanism for Automatically Collecting Personal Information

 

Our Website uses cookies to distinguish you from other users of our Website. This helps us provide you with a good experience when you browse our Website and allows us to improve our Website. For detailed information on the cookies, we use and the purposes for which we use them, please refer to our Cookie Statement.

 

Most of the cookies we use are “session cookies”. Other cookies remain on your device until you delete them. These cookies allow us to recognise your browser at the next visit.

 

As far as personal data is processed, we carry out such processing on the basis of our interest to improve the Website for our users. We only process pseudonymised data in this regard upon your visit of our Website. You can delete cookies on your device at any time and once they are deleted we cannot process any information contained in a cookie.

 

You can further adjust your browser so that you are informed about the setting of cookies and only allow cookies on an individual basis, exclude accepting cookies for specific cases or in general, and activate the automatic deletion of cookies when you close your browser. The functionality of the Website may be restricted when cookies are deactivated.

 

3.     Data Analytics

 

We and/or our authorized service providers may use cookies, pixel or other technologies to offer you a better and faster user experience or to show you advertising, as detailed below.

 

a)    Google Analytics

 

The Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyse your use of our Website. The information generated by the cookie about your use of this Website will be transferred to a Google server in the United States. We use Google Analytics with the extension “_anonymizeIp ()”, so that the IP addresses transferred to Google are only processed in a shortened version in order to exclude that they are directly related to you. Google will use these data for the purposes of evaluating your use of the Website, compiling reports on website activity for our Website and providing further services related to the Website and internet usage. Google may also transfer these data to third parties, provided that it is required by law or insofar as third parties process these data on behalf of Google. Google will not associate your IP address with any other data held by Google. You can also prevent the installation of the Google Analytics cookie in the settings of your browser software. That said, if you do this, you may not be able to use the full functionality of our Website. Furthermore, you can object to data collection and storage for Google Analytics for the future at any time via Google’s browser plug-in.

 

For more information about Google Analytics, please refer to this link. If you visit our Website via a mobile device, you can disable Google Analytics by clicking this.

 

As far as personal data is processed in this regard, we carry out such processing as part of our legitimate interest for own marketing purposes. We safeguard your interests by anonymizing your IP address upon collection so that you are not identifiable.

 

b)    Meta Pixel

 

We use the Meta Pixel provided by Meta Platforms, Inc. (“Meta”) on the Website.

 

This allows user behaviour to be tracked after they have been redirected to the provider’s website by clicking on a Facebook advertisement. This enables us to measure the effectiveness of Facebook advertisements for statistical and market research purposes. The data collected is anonymous to us. However, this data is stored and processed by Meta. Meta may link this information to your Facebook account and also use it for its own promotional purposes in accordance with Meta’s Privacy Policy. You can allow Meta and its partners to place advertisements on and off Facebook. A cookie may also be stored on your computer for these purposes.

 

You can object to the collection of your data by Meta Pixel, or to the use of your data for the purpose of displaying Facebook advertisements by contacting Meta.

 

Meta is certified under the Privacy Shield Agreement which guarantees compliance with European data protection legislation.

 

c)    Google Tag Manager

 

With Google Tag Manager, website tags can be administered via an interface. Google Tag Manager solely implements tags. It does not place any cookies and no personal data is collected. Google Tag Manager triggers other tags that potentially collect data, but Google Tag Manager does not access this data. If, certain websites are deactivated at domain or browser level, all tracking tags remain in place to the extent that they are implemented by Google Tag Manager.

 

d)    Google Ads

 

Google Ads inserts a cookie or a pixel on your computer or on your mobile device if you are directed to our Website via a Google advertisement. These cookies will not be applicable after 30 days and are not intended for personal identification. If you visit certain pages of our Website and the cookie is still active, both we and Google will be able to see that you clicked on the advertisement and were forwarded to our Website. We, as well as all other clients of Google Ads, receive different cookies. The cookies affected by our Google advertisements can therefore not be followed beyond our internet service.

 

The information obtained from the conversion tracking serves to compile statistics on the conversion for us. We learn about the total number of users who clicked on an advertisement and were forwarded to a site provided with a conversion tracking tag. However, we do not receive any information that would allow your potential identification.

 

If you do not wish to take part in conversion tracking, you may deactivate the conversion cookie in the settings of your browser. More information on this can be obtained from Google’s Privacy Policy. You may also adjust your settings for Google advertising in the Google settings.

 

e)    Crazy Egg

 

We use Crazy Egg provided by Crazy Egg, Inc. on the Website to help us analyse your use of our Website. Crazy Egg may collect information such as how you navigate around the Website and what you have clicked on. Crazy Egg may also use first-party cookies (small text files that are stored locally on your computer) for one or more of the following purposes: to help identify whether you are a first-time visitor or have previously visited, to assess usage patterns and perform traffic analysis, to identify preferences, to analyze trends, and to assess advertisement performance. Crazy Egg does not collect personally identifiable information. For more information, please refer to Crazy Egg’s Privacy Policy available at https://www.crazyegg.com/privacy. You may opt out of the tracking by Crazy Egg by following the instructions at https://www.crazyegg.com/opt-out.

 

4.     Direct Marketing

 

We may from time to time use your personal data in order to send you marketing materials about, including without limitation, our products, services, campaigns, events, promotions and loyalty programme updates, by electronic means (email, SMS and/or other media whether now known or available in the future), phone call, and/or by direct mail. The dispatch of such direct marketing communications may be undertaken by third-party service providers.

 

In addition, subject to your consent, we may transfer your personal data to other TTI Group Entities such that they can share with you their marketing materials by electronic means (email, SMS and/or other media whether now known or available in the future), phone call, and/or by direct mail. In any case, we will not share your personal data with third parties for gain.

 

You may opt out of receiving direct marketing communications at any time by contacting our Data Protection Officer by using the contact information set forth in Section 12 below. We will then stop, and request other TTI Group Entities to stop, sending any further marketing materials to you. Please note that you may continue to receive direct marketing communications for a short period after changing your preferences while we and/or other TTI Group Entities are updating our systems.

 

If we use your personal data in any direct marketing communications, you have the right to request that we provide you with the source of that personal data. We will provide you with the source of personal data unless it is impracticable or unreasonable to do so.

 

5.     Sharing of Personal Data

 

Personal data you provide to us may be disclosed or transferred (whether in South Korea or abroad) to one or more TTI Group Entities and/or third parties, as described below, through information communication network at the time of collection, etc.:

 

 

6.     Delegation (and Overseas Transfer) of Processing of Personal Data

 

Personal data you provide to us may be provided to and accessed by agents, contractors or other third-party service providers who provide data processing, data storage or other professional services to us, as described below, through information communication network at the time of collection, etc.

 

 

7.     Security Measures

 

All personal data you provide to us is secured on our Website or stored on our secure servers with restricted access by authorized personnel only. We utilize encryption/security software for data transmission so as to protect your data via encrypting it in a secure format to ensure its privacy and security from unauthorized access or disclosure, accidental loss, alteration or destruction.

 

In addition, we will adopt contractual or other means to prevent any personal data transferred to our data processors (i) from being kept longer than is necessary for processing of the data; and (ii) from unauthorised or accidental access, processing, erasure, loss or use, if we are to engage any data processor.

 

However, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

8.     Destruction of Your Personal Data

 

The process and means of destroying your personal data are as follows: -

 

a)    Procedure

 

For personal data that is requested to be deleted, the data will be destroyed immediately upon request.

 

If we achieve the purposes of collection and use of your personal data, we will destroy these records (paper or electronic) after a certain period pursuant to our internal policy or applicable laws and regulations (please refer to the provisions on retention and use period).

 

Such personal data will not be used for any purpose other than the purpose permitted under the applicable laws and regulations.

 

In case any item(s) of personal data is required to be retained for a period beyond the period of retention and use as prescribed by applicable law, to the extent technically possible, such information item(s) will be stored or maintained separately from other items of personal data.

 

b)    Method

 

The personal data that has been printed on paper will be shredded through the use of document shredder or incinerated.

 

The personal data stored in electronic file form will be deleted by using technical means that will not allow data recovery.

 

9.     Users’ Rights and Methods to Exercise

 

As a data subject, you are entitled to assert the rights of a data subject at any time. In particular, you have the right to:

 

1.     obtain information about whether or not and, if applicable, to which extent we process personal data concerning you;

 

2.     access information, in particular, the following information: stored data concerning you, purpose(s) of the processing, categories of data, recipients to whom we disclose data or duration of storage in the case of processing of personal data concerning you;

 

3.     require us to correct any personal data without undue delay which is inaccurate or incomplete;

 

4.     ascertain our policies and practices (from time to time) in relation to personal data and the types of personal data held by us;

 

5.     require us to delete or cease the collection, processing or use of your personal data without undue delay;

 

6.     withdraw your consent given to us concerning the processing of your data at any time;

 

7.     require the processing of your personal data be restricted; and

 

8.     receive the personal data concerning you which you had provided to us in a structured, standard and machine-readable format, and to transmit these data to another controller.

 

If permitted by law, we may charge a reasonable fee for personal data access request. If you would like to exercise any of the above rights, please contact our Data Protection Officer using the contact information set forth in Section 12 below.

 

10.  Third-Party Websites

 

The Website may, from time to time, contain links to and from the websites of our partners, advertisers and affiliates. We do not assume any responsibility or liability for any of those websites. Those websites may have their own privacy policies and we do not assume any responsibility or liability for those policies. We recommend you carefully reading those policies before you submit any personal data on these websites.

 

11.  Changes to the Privacy Policy

We reserve the right to update, revise, modify or amend this Privacy Policy from time to time. We therefore ask you to review this Privacy Policy frequently. Changes and clarifications will take effect immediately (unless otherwise stated) upon their posting on the Website.

 

12.  Contact Information

If you have any enquiries, suggestions, requests or complaints in respect of this Privacy Policy, please feel free to contact our Data Protection Officer at:

Address: 2/F & 4/F, 16 Sapyoungdaero, Bangbaedong, SeochoGu, Seoul, South Korea

Email address: [email protected]

Toll-free Phone number: 070-4732-0425

 

Effective Date: 2023-02-01